Testimonials

Lorrie C.

Seller • Indian Wells, CA
‟Dear Robin and Eric, Thank you is not nearly enough to say for your kindness, professionalism and enormous assistance with the sale of my Columbia Square townhouse in University Town Center. I have always felt that when selling a property it is best to work with an area specialist whenever possible. I knew of you two because of the wealth of advertising I had seen of yours, which I believe is what sells properties. I went to your website and sent a brief message, saying I was interested in listing my property. Eric called me in under a minute; I was astounded and impressed. We met the next day at my townhouse. I have to admit it was in terrible shape. College students (including my own children) had been living there for years, and it showed. As you remember, I told you I was feeling overwhelmed and really did not know where to begin. Eric jumped on the phone and within a few minutes I had appointments set up for estimates on painting, new flooring and carpet cleaning. You both kindly listened to my story. From that moment on things seemed to fall into place. I heard from you daily, always keeping me in the loop. I can not think of one thing that I could have asked for that you did not deliver--without my needing to ask. I was astounded at your knowledge of the area and every real estate transaction that had ever taken place in University Town Center. You brought in a photographer who did beautiful still photography as well as a virtual tour. Robin, you sat many open houses and showed it more times that I can count. Within a month we had multiple offers, and closed in two. I think I got the best price possible even in a volatile market. I had such a wonderful and positive experience working with you; you two are the perfect compliment to each other, two fabulous agents for the price of one! The whole experience could not have been better. Not only was it a positive business experience, but I also feel I have made two wonderful friends. Thank you again for everything. Sincerely yours, Lorrie Campbell” Read More ▾

Faz A.

Buyer/Seller • Irvine, CA
‟Eric helped us sell our previous home and buy our current home. Him and his wife went above and beyond to help us reach a 30 day close. Would definitely recommend them!”

petros m

Seller • University Town Center, Irvine, CA
‟We have known Eric and Robin Fenchel for 6 years and they have assisted us with purchasing a home (2009) and selling a home (2015). Eric and Robin were able to negotiate a deal that saved us a ton of money. They know the market, are always available if you need them and at the same time, a lot of fun to work with! We wouldn't even think of doing a real estate transaction without them. Petros and Shushan Melkonyan” Read More ▾

hessmartha

Seller • Turtle Ridge, Irvine, CA
‟Robin and Eric Fenchel understand the market they serve very well. They provide great service and stand with you through a process that can present many challenges. I highly recommend Robin and Eric Fenchel.”

lharford

Seller • Turtle Rock, Irvine, CA 92603
‟My property was the most valuable thing that I owned and it was of the utmost importance to find an agent whom I could trust. I selected a real estate agent team who would understand what I needed and could navigate the system for me - and that was Eric and Robin Fenchel. I didn’t feel the need to make inquiries on my agents before I signed with them. I didn’t feel the need to ask friends for referrals. I choose my agents based on our ability to get along, I understood what they were saying to me, and they were very knowledgeable about homes and the neighborhood in the community where I was selling my home. My agents explained to me the market place and the market conditions. I didn’t feel that my agents were trying to extract the most substantial commission possible. My agents helped arrange my house inspection and conduct a study of the property's value. My agents disclosed all the material facts of all transactions. My agents worked with my time schedule. Eric and Robin Fenchel are bright, professional, trained and they work in the business full-time. Eric and Robin Fenchel would be considered by me - lifetime business partners.” Read More ▾

Fara Shahbazian

Seller • San Onofre, San Clemente, CA 92672
‟I have dealt with them for many years. They are efficient and always on top of things. They respond well. They keep track of everyone who visit the sites or goes to the property. I highly recommend them.”

zuser20150320200841858

Buyer • University Town Center, Irvine, CA
‟Very helpful and professional. They answered all my questions and are always available for us. It was a pleasure dealing with them.”

bobnonnemaker

Buyer • Turtle Rock, Irvine, CA 92612
‟Robin and Eric make a great team! We were looking for a 2nd home in CA (we reside in AZ) and were mostly unfamiliar with the area and the real estate landscape and we really relied on their expertise to guide us to the right buying decision. We couldn't be happier with their knowledge of the local market and their service and with the home they helped us choose!” Read More ▾

chu8j

Buyer • University Town Center, Irvine, CA
‟I am so happy that I had Eric and Robin to help me out with the purchase of my first house. The process as we all know is a very daunting one, but Eric and Robin were always there to explain and smooth out the transaction. My parents even commented that my purchase was the smoothest house purchase they have ever heard. Most of my interactions were with Eric, and what I remember most is his integrity and professionalism. Even though he was down with the flu, he still took time to review my documents and made sure I wasn't taken in by the loan company. I highly recommend Eric & Robin and would definitely use them again for any future real estate transactions I may have.” Read More ▾

user7992383

Seller • University Town Center, Irvine, CA
‟Robin and Eric are real estate professionals with experience that shows. They represented me as a seller in Irvine. Despite a weak seller's market in 2011, they devoted the time and effort with weekly open house showings until my property sold. They are easy to work with, and of the highest personal integrity. They analyze the market, and have a good understanding of local conditions. This helped me get the best selling price. I think a key advantage in using the Fenchels as your agent is they are a two person team. They are both very knowledgeable, and work very efficiently together. That made the selling process turnkey. I am very satisfied with the services they provided, and Robin and Eric are highly recommended.” Read More ▾

user3272129

Seller • Quail Hill, Irvine, CA
‟It is always a fun process to buy a new home and usually a stressful experience to sell your home. Eric and Robin changed the home selling experience for me. I have sold 7 homes in my life and this is the easiest transactions that I have experienced. Despite being 2000 miles away most of the time, they did exactly what they said they could do, which was to market and sell my home. Their communication updates throughout the listing period was timely, their advice on market values and activity was exceptional and their negotiation strategy was clear and dead on through the entire process with the buyer. I take my hat off to them, if I had one:-)” Read More ▾

user3117544

Buyer/Seller • University Town Center, Irvine, CA
‟We were very anxious about the process of selling our house, and even more anxious about the prospect of finding a new one that fit all our criteria in a price range and location we could be happy with over the long term. But Robin and Eric came through for us and made an inherently stressful process as stress-free as possible. From doing an initial walk-through where Robin gave us great ideas about how to declutter and stage our home before listing it, to providing a well thought-out pricing and marketing strategy that included professional photos and an online home tour, then sitting for multiple open houses, they provided stellar service. We felt they gave our town home the same amount of attention and effort they would to one of their $1 million+ listings. And at the end of the day, after helping us navigate through several low-ball offers, they found us a solid buyer willing to pay a price we could be satisfied with. They are definitely the go-to experts for real estate in the University Town Center area. Eric seemed to have every sale for the past 10 years committed to memory, which was a little scary... and very helpful! Mean time, they helped us narrow down options for our new house, were patient in showing us many properties, and spent even more time without us previewing houses and weeding out those that wouldn't be a good fit. They understood what we were looking for in a new house and neighborhood, then helped us find it, and gave us the tools to make a successful offer. We are extremely happy in our new home and grateful that Robin and Eric were there to lead us through the process.” Read More ▾

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